Shipping policy

Thank you for choosing CORTAVI. Please take a moment to review our shipping policies to ensure a smooth and transparent shopping experience. If you have any questions or concerns, our contact details are at the end of this policy.

1. Packaging and Sustainability

We prioritize sustainability in every aspect of our packaging process:

  • All orders are shipped in eco-friendly materials, including cardboard boxes and recyclable filling.

  • We minimize the use of plastic with the low use of shipping labels, packaging stickers, and product wrapping whenever possible.

  • By choosing CORTAVI, you support our commitment to reducing environmental impact while delivering high-quality products.

2. Shipping Timeline

  • Pre-Order Items: These may take 3-5 weeks to arrive as they are crafted or sourced specifically for you.

  • RTW Items: RTW (Ready-to-Wear) products may take up to 3 business days to process.

  • Shipping timelines will be displayed during checkout to provide an estimated delivery window.

3. Shipping Recommendations

For the most cost-effective and sustainable delivery:

  • We recommend selecting economic shipping methods at checkout. These options often have a smaller carbon footprint.

  • You’ll still receive reliable delivery while supporting a more eco-conscious approach.

4. Notifications and Tracking

  • Once your order has shipped, you’ll receive an email notification with your tracking number to monitor your package’s journey.

  • Please ensure your contact information and address are correct at checkout to avoid delays in receiving updates.

5. Delays and Issues

While we strive to meet all estimated delivery timelines, occasional delays may occur due to unforeseen circumstances such as customs processing, weather conditions, courier issues, and holidays.

  • If your package is delayed, we recommend tracking it using the link provided in your shipping confirmation email.

  • For further assistance, you can contact us, and we’ll be happy to help resolve any issues.

6. International Orders

  • Orders shipped outside the United States will incur additional fees or taxes. These estimated fees will be displayed at checkout.

  • Customers are responsible for any customs duties or taxes imposed by their country. For additional assistance, you may contact us.

Contact Us For any questions or concerns about your order, please feel free to reach out via Email: admin@cortavi.co

Thank you for shopping with us and supporting The New Paradigm. We’re here to ensure your experience with CORTAVI is exceptional from start to finish!